Reference your Purchase Number in the Subject Line of the email.
Items to include in your PO:
Purchase Order Number
Item Net Price
Advise if logo is a New or Repeat
Ship To Address, Ship Method, In-Hands Date
Bill To, Contact Name & Phone Number
Please include all details and specifications on your purchase order clearly.
Orders will not be processed until both the Artwork and PO are received.
All order changes must be submitted in writing. Order changes may delay the production time of the order and are not guaranteed if the order has already been processed by the factory.
Reference your PO number in the subject line of the e-mail.
Adobe Illustrator or Photoshop files are preferred. Other file formats supported: .EPS, .TIFF, .JPG 300 dpi or higher with a clear resolution.
All fonts must be converted to outlines or be embedded in the artfile.
Limit artwork file not to exceed 3MB.
Purchase order must contain PMS (Pantone) coated spot colors for the artwork to be printed. If PMS coated spot colors are not supplied, colors will be matched as close as possible.
On process (CMYK) logos color match is not guaranteed, however colors will be matched as close as possible by the factory. Color match will be +/- ½ a shade under natural light.
Artwork will be created, modified or restored for a nominal fee.
Artwork will be printed at standard size (7/8” Diameter) unless the artwork is supplied to size requested and instructions are listed on the purchase order.
Due to the different print methods and equipment at the different factories, orders will not be guaranteed to match. This includes but not limited to: Imprint location(s), size, and color(s).
If you would like to see a proof, please request one on your purchase order.
Production time will not begin until proof approval.
All approvals must be faxed back to Pro Golf Premiums or have the approved proof attached to the email.
Proofs are not available on: Rush Orders or Personalization.
Due to the seasonal nature of the golf industry, production times vary throughout the year. Please call to confirm current production times.
Rush Services are available, please refer to each product page for details.
Orders do not ship from our location.
Our responsibility for delivering and meeting specific in-hands dates ceases after acceptance by the freight/transportation company.
If a specific freight/transportation company is required, a 3rd party shipper number will be required. Complete bill to information for the shipper number is required.
All products must ship to a location located within the U.S.A.
We do not guarantee shipments to residential addresses.
All orders are subject to +5% or -5% and will be reflected on your invoice.
Dozen packaging: 3 Balls per Sleeve, 4 Sleeves per Dozen
15 Ball Packs: 3 Balls per Sleeve, 5 Sleeves per Pack
Golf Balls are numbered 1,2,3,4 unless specified.
If an order is not accepted for any reason, the factory that produced the order reserves the right to distribute the product.
After any order(s) is found to be incorrect, a new order will be placed or a discount may be offered to keep the original order.
A credit for the original order will not be issued until product is returned. The credit will be for the product that is returned.
All pricing is subject to change without notice.
We have proofed our catalog and website for any errors; however we will not be responsible for mis-prints or typographical errors.
We are always here to assist you, please feel free to call with any questions, and to confirm current pricing and lead times!!
Terms will be based on the individual company, credit information and prior history.
Payment will be due by the date listed on invoice.
Late payments will be subject to late fees.
All orders are subject to credit approval, and will not be processed until approval by our credit department.
LOGO & PERSONALIZATION